FIDAP Success Stories

At Resource One, the biggest shift after adopting FIDAP was operational. Reporting used to be a one-time, manual effort that required outside support. Now, it’s a repeatable monthly process built into their internal workflow.

Elizabeth Seelbach, Director of Strategy, has worked with the IT team to make this possible. They set up a standard report to pull the data needed to complete FIDAP’s templates from Resource One’s systems. Next, Elizabeth created her own reporting schedule in Outlook to remind her to take the data IT prepared and upload to FIDAP each month. She then exports FIDAP’s analysis to include in her internal grant progress reporting to Resource One’s executive team board of directors.

Having experienced a CDFI Fund audit in the past, FIDAP gives her peace of mind that Resource One can readily demonstrate meet auditor expectations. Once reporting season comes in June, Elizabeth is ready to export Resource One’s data uploaded to FIDAP throughout the year preformatted for upload into the CDFI Fund’s AMIS portals to complete the TLR schedules they need to re-certify. “Instead of compiling data all at once, the reporting process is far more manageable. We have reduced our reliance on third-party vendors to calculate our TLR,” which has saved them roughly $5000 annually, Elizabeth says.

Key results:

• $5000 saved annually on grant reporting
• Reporting streamlined into a monthly workflow 

Cindy Shogry-Raimer, Greylock’s Director of Community Development, recalls how before FIDAP, the credit union struggled to track its progress in hitting CDFI loan targets. It wasn't until receiving the annual report four months after the credit union's year end that they had the full picture of their lending.

With FIDAP, Greylock now benefits from direct access to their own data, without waiting on a consultant to prepare their reports. This lens into their program performance is especially important as Greylock works toward CDFI recertification. The team can now identify gaps early and take action before year-end.  

Cindy adds, “With FIDAP we get that full picture quarterly, so we can try to launch targeted marketing campaigns and look to see if there are any CDFI qualified loan participations and/or purchases that we want to pursue. The beauty of the FIDAP system is the access to data quicker and more frequently.”

Key Results:  

• Quarterly visibility into CDFI performance
• Earlier action on lending gaps 

Emily Holty, who came into her role at Members First as a Grant Funding Manager without a deep background in CDFI reporting, describes what it used to feel like: “The reporting was always a nightmare, pulling data from multiple tools while parsing through CDFI Fund definitions to ensure accuracy. Multiple people form multiple departments would have to get heads together to get the job done.”  

FIDAP was an essential tool to help Emily get oriented quickly and support Members First’s lending goals with their own real-world lending data. What makes their approach so effective is how data and business teams work together.

Step 1: Emily’s data partner prepares and manages collecting data for upload to FIDAP.  

Step 2: Emily reviews the lending analysis in FIDAP’s dashboards and interprets the results. In June, she checked their 2026 lending and saw that they appeared to be below the CDFI 60/60 threshold. After a FIDAP update reflecting the latest CDFI Fund-approved data sources for calculating Low-Income Targeted Population (LITP) lending, Emily could immediately see how the updated methodology affected Members First’s results.

Step 3: Regrouping with leadership, Emily uses FIDAP’s insights to inform targeted marketing outreach campaign strategy and longer-term decisions, like where to expand their branch network. “The dashboard really says it all. We’re able to develop campaigns that will really target more of the CDFI investment areas.”

Key results:

• Lending data integrated into ongoing strategy
• FIDAP insights inform targeted outreach