Careers

Program Officer, MDI Network

Inclusiv is the largest network of community development financial institutions (CDFIs) with a mission to promote financial inclusion in low-income communities across the country. Through our network of more than 500 community development credit unions, Inclusiv reaches more than 20 million people with limited incomes and/or who live in historically redlined communities. 

At Inclusiv, we believe that true financial inclusion and empowerment is a fundamental right. We dedicate ourselves to closing the gaps and removing barriers in financial opportunities for distressed and underserved communities by providing capital, making connections, and building capacity, developing innovative products and services for community development credit unions (CDCUs) and working to transform local progress into lasting change at the national level. Founded in 1974, Inclusiv is headquartered in Lower Manhattan with offices in Madison, WI and Atlanta, GA. Inclusiv offers a wide range of advocacy, educational, training, investment, marketing, and outreach programs to support and assist CDCUs. 

Inclusiv is hiring a Program Officer for the Minority Depository Institutions (MDI) Network. This is a role newly created to support the Network Team during this exciting period of growth for our organization. The role will be instrumental in expanding Inclusiv’s impact by leading recruitment, engagement, and support for MDI credit unions to expand financial inclusion in communities of color. 

Reporting to the VP of Member Development and Support, the Program Officer, MDI Network will drive growth initiatives in Inclusiv’s Network of MDIs and help shape new initiatives that seek to improve the financial health of low-income communities. This is a wonderful opportunity for a passionate, committed person with exceptional relationship development, leadership, and project management skills seeking to help build a more equitable financial system. 

This role can be located in New York City or Atlanta. It is hybrid with two days per week in the office and three days per week working remotely. Occasional travel will be required for conferences, site visits, and all-staff gatherings. 

Key Responsibilities 

• Coordinate strategy of Inclusiv’s outreach, engagement, and support for MDI credit unions with a goal of building MDIs capacity to grow and serve their communities
• Manage strong relationships with MDI credit union leaders and partner organizations. 
• Coordinate trainings, providing in-depth guidance and support and working across teams to achieve program goals. 
• Track progress against MDI Network goals, including tracking in the Inclusiv Salesforce platform.
• Excel at working across units and leading teams to achieve program goals. 
• Represent Inclusiv in a range of contexts, such as leading training sessions and speaking at conferences. 
• Work with Communications team to prepare and disseminate information, press releases, articles, and other communications on MDI Network accomplishments and activities. 
• Support fundraising activities including grant writing and reporting. 

• Other duties as needed and as projects evolve. • Position requires 15-20% travel across the US. 

   

Qualifications 

• Commitment to Inclusiv’s mission to help low- and moderate-income people and communities achieve financial independence. 
• Bachelor’s degree required; Master’s Degree preferred. 
• 4-6 years relevant work experience in nonprofit program management, community development, consumer finance/banking, or policy advocacy.
• Experience within a financial institution • Strong project management and organization skills; experience effectively managing multiple projects across different internal and external constituents to drive results. 
• Demonstrated ability to manage programs and build relationships in communities of color, particularly in African American and Hispanic communities.
• Excellent communication skills, both written and oral. 
• Dedication to always producing the highest quality work and motivated to constantly seek new and better ways to reach goals. 
• Familiarity with Salesforce, Excel, Monday.com and Microsoft Office Suite 
• Ability to work well in teams as well as independently. 
• Authorization to work in the US.

To Apply 

Please send cover letter, resume, and salary requirements to hrprogofficermdi@inclusiv.org. Resumes will be reviewed on a rolling basis until the position is filled. 

Compensation 

The salary range starts at $80,000 annually, depending on experience. Additionally, we offer a comprehensive benefits package, including healthcare coverage, retirement plans, opportunities for professional development, discretionary time off and much more. 

Inclusiv is an equal opportunity employer that works with member credit unions which serve ethnically, economically, and geographically diverse markets and communities. We value our diverse staff and membership and seek to maintain that tradition of diversity in all of our recruitment efforts. It is the policy of Inclusiv to provide equal opportunity in all aspects of employment to all employees or applicants for employment without discrimination on the basis of regard to sex, race, color, religion, age, ancestry, national origin, disability, marital status, sexual orientation, gender identity, veteran status and any additional categories protected by applicable federal, state or local laws.

Vice President of Grant Compliance 

Inclusiv is the largest network of community development financial institutions (CDFIs) with a mission to promote financial inclusion in low-income communities across the country. Through our network of more than 500 community development credit unions based in the 50 States, Puerto Rico and Virgin Islands, Inclusiv reaches more than 20 million people with limited incomes and/or who live in historically redlined communities. 

Inclusiv has been selected to receive and manage a $1.87 billion grant for the deployment of capacity building grants through the Environmental Protection Agency (EPA) Clean Communities Investment Accelerator (CCIA), a program of the EPA’s Greenhouse Gas Reduction Fund (GGRF). Inclusiv intends to deliver capital to credit unions that lend in low-income and disadvantaged communities (as defined by Justice40) to reduce carbon emissions, build healthier communities, create jobs in a greening economy and improve the financial security of consumers, households and small business. 

Inclusiv is seeking a VP of Grant Compliance to join our Fiscal team during an exciting period of growth and impact. Reporting directly to CFO, this individual will play a key role in shaping Inclusiv’s accounting processes and reporting. In this role, the VP will oversee accounting compliance by monitoring adherence to accounting policies, procedures, and regulatory requirements, chiefly Federal Grant Requirements under 2 CFR 200 and Generally Accepted Accounting Principles (GAAP). The VP of Grant Compliance is responsible for ensuring accurate and compliant general ledger postings and accounting practices, evaluating and improving the effectiveness of internal controls and procedures, and verifying compliant Fiscal grant reporting. 

The VP of Grant Compliance will lead the Fiscal team’s preparation and support of the Single Audit, gathering necessary documentation, responding to auditor inquiries, and facilitating timely resolution of any audit findings. The role also leads to the development and revision of accounting policies and procedures to conform with evolving regulatory standards. 

Responsibilities: 

• Monitor and enforce Fiscal compliance with grants, accounting policies, procedures, and regulatory requirements.
• Assess the effectiveness of internal accounting controls and procedures to mitigate financial risks and ensure accuracy of grant reporting. 
• Lead the Fiscal team’s preparation and support of the Single Audit 
• Assist in the coordination and preparation of federal grant audits, including gathering documentation and responding to auditor inquiries. 
• Contribute to the development and revision of accounting policies and procedures to conform with regulatory standards and grant requirements. 
• Develop and deliver internal training on grant compliance and risk mitigation procedures.

Required Skills & Qualifications: 

• Bachelor’s degree in accounting, finance, business, or a related field. 
• At least 10 years of progressive experience in compliance, audit, or related positions 
• Experience with federal grants, including 2 CFR 200 compliance, Single Audits, reporting, and risk assessment 
• Strong analytical and problem-solving skills, with a continuous improvement mindset. 
• Tech-savvy, including familiarity with financial systems and an aptitude to learn new software 
• Strong interpersonal and communication skills, with the ability to work cross-functionally and build relationships across departments. 
• Passion for Inclusiv's mission to support low- and moderate-income communities in achieving financial independence. 
• Authorized to work in the United States.

Why Inclusiv? 

At Inclusiv, you will have the opportunity to join a collaborative and mission-driven team dedicated to financial empowerment and sustainable communities. This position offers room for growth, the chance to lead impactful projects, and the satisfaction of contributing to the success of our organization during an exciting time of expansion. 

To Apply 

Please send resume and cover letter to hrvpaccounting@inclusiv.org. Applications will be reviewed on a rolling basis until the position is filled. Location and Compensation Inclusiv has offices in New York City, Atlanta, and San Juan. This role is located in New York City and is a hybrid role with two days per week in the office and three days per week working remotely. 

The salary starts at $130,000 depending on experience. 

We offer a comprehensive benefits package, including healthcare coverage, retirement plans, opportunities for professional development, discretionary time off and much more. 

Inclusiv is an equal opportunity employer that works with member credit unions that serve ethnically, economically, and geographically diverse markets and communities. We value our diverse staff and membership and seek to maintain that tradition of diversity in all of our recruitment efforts. It is the policy of Inclusiv to provide equal opportunity in all aspects of employment to all employees or applicants for employment without discrimination on the basis of regard to sex, race, color, religion, age, ancestry, national origin, disability, marital status, sexual orientation, gender identity, veteran status and any additional categories protected by applicable federal, state or local laws.

Senior Training Officer, Puerto Rico Green Lending

Inclusiv is the largest network of community development financial institutions (CDFIs) with a mission to promote financial inclusion in low-income communities across the country.  Through our network of more than 500 community-based lenders, Inclusiv reaches more than 20 million consumers with limited incomes or residing in historically redlined communities. 

Inclusiv is responsible for the management of the Environmental Protection Agency (EPA) Clean Communities Investment Accelerator (CCIA) program, supporting credit union lenders to spark and scale emission-reducing clean energy projects. 

The Inclusiv Center for Resiliency and Clean Energy was created in 2019, in partnership with the University of New Hampshire’s Center for Impact Finance at the Carsey School of Public Policy. The UNH-Inclusiv Solar and Green Lending Training and Technical Assistance Program was launched with generous grant support from the U.S. Department of Energy, and trains Community Development Financial Institutions (CDFIs), Minority Depository Institutions, Low-Income Designated Credit Unions, green banks, and other mission-driven, community-based lenders. 

In just four years, the training program has trained and guided over 700 lending professionals to develop accessible and affordable financing solutions for clean energy, energy efficiency, electrification, resiliency, and other green improvements. The training program has grown rapidly, and Inclusiv is expanding its training team. More information on the existing English-language training courses can be found here: https://carsey.unh.edu/center-for-impact-finance/education-and-trainings/solar-green-lending-professional-training-virtual-series. 

Inclusiv seeks a passionate, dynamic, experienced professional who is bilingual in Spanish and English, and based in Puerto Rico, with background in clean and green energy solutions, green lending, and adult learning to support the Solar and Green Lending Training program at Inclusiv’s Center for Resiliency and Clean Energy. 

The Senior Training Officer will take on a pioneering role as Inclusiv’s first full-time Puerto Rico-based staff member dedicated to consumer green lending. This individual will lead the design, development, and delivery of Inclusiv’s Solar and Green Lending training program for Puerto Rico, starting with a consumer green lending training course in Spanish, prioritizing cooperativas aligned with CCIA grant goals. 

The Senior Training Officer will be a key member of the Center for Resiliency and Clean Energy team representing Puerto Rico. The Senior Training Officer will report to the VP, Center for Resiliency and Clean Energy, located in New York City, with secondary reporting to the VP of Puerto Rico and USVI Network located in San Juan. The individual will support all aspects of Puerto Rico training, program design, and implementation, working in close coordination with team members and educational partners. 

The ideal candidate will have developed, delivered, and supported virtual training programs that serve adult learners, preferably financial institution lending staff. All candidates should have a demonstrated interest and passion in training other lending professionals to create loan products that finance clean and green energy solutions, particularly those that serve low- and moderate-income residents and communities.   

Responsibilities:

• Support the adaptation and launch of our UNH-Inclusiv Green Home Consumer Lending course in Spanish
• Create effective strategies to promote the program
• Build and manage relationships with local cooperativas and federally insured credit unions that are interested in completing the training course.
• Develop and manage the Puerto Rico-focused consumer green lending training course in Spanish, leading the structure, content, and implementation, while working closely with other members of the Center for Resiliency and Clean Energy team.
• Build a team of outside consultants to serve as instructors and subject matter experts, coordinating course logistics and ensuring Spanish-language content meets the needs of Puerto Rico’s cooperativa sector.
• Ensure course materials are successfully transferred to virtual Learning Management System in Spanish, overseeing design, translation, and testing for user experience.
• Work with the Puerto Rico Inclusiv team, and cooperativas, to understand how lender needs specific to Puerto Rico should be incorporated into training strategy.
• Provide project management support for at minimum two cohorts per year beginning in mid-2025, including planning, instructor preparation, and course execution. This includes both in-person and online training formats.
• Assist with administrative tasks related to contracted instructors, including conducting interviews, managing paperwork, ensuring timely submission of invoices, and maintaining regular communications.
• Develop the course application and admissions process in Spanish, for staff members from cooperativas.
• Review student applications and, if needed, conduct applicant interviews, to identify qualified lending professionals from Puerto Rico’s financial institutions.
• Manage the student enrollment process, ensuring a smooth and efficient experience.
• Track and report detailed enrollment data, preparing qualitative and quantitative reports for grants and investors.
• Collaborate with Inclusiv’s green lending alumni team, to establish a robust network for graduates of the training program, providing ongoing tools, resources and networking opportunities in Spanish.
• Build and manage strong relationships with local cooperativas and partner organizations, providing in-depth guidance and support to achieve program goals.
• Support and build the capacity of community financial institutions in Puerto Rico to serve their communities and grow their green lending programs through ongoing technical assistance, training workshops, guidance, and advice.
• Proactively identify opportunities to enhance and expand Inclusiv's resiliency and clean energy financing initiatives in Puerto Rico.
• Stay informed to serve as in-house expert about local industry trends, regulations, and policies to guide Inclusiv’s overall Clean Energy and Resiliency work in Puerto Rico.
• Additional duties as needed.

Qualifications:

• Commitment to Inclusiv’s mission to help low- and moderate-income people and communities achieve financial independence
• Bachelor’s Degree required; Master’s Degree preferred.
• Experience providing educational training on community development finance and/or adult learning is a plus.
• 5+ years of relevant work experience in clean energy, adult learning, project management, or community development finance.
• Fully bilingual proficiency in Spanish and English is required, for written, verbal and presentation communication.
• Strong preference for candidates with expertise in Puerto Rico’s cooperativa sector and/or general knowledge of Puerto Rico’s regulatory environment, especially related to solar and clean energy
• Exceptional project management and organizational skills; experience effectively managing multiple projects across different internal and external stakeholders.
• Able to organize and prioritize tasks to meet deadlines based on the overall training schedule.
• Demonstrated ability to build and maintain relationships with a diverse array of people and organizations.
• Detail-oriented with the ability to rapidly review and edit written documents, including curriculum plans and instructional materials.
• Ability to work well in teams as well as independently, and to lead cross-unit teams to achieve program goals.
• Flexibility and adaptability to thrive in a rapidly evolving program environment.
• Dedication to producing high-quality work and a constant drive to find new and better ways to achieve goals.

Location: This role is located in our San Juan, Puerto Rico office and is a hybrid role with two days per week in the office and three days per week working remotely. Regular travel within Puerto Rico will be required to meet with financial institutions and deliver training. There may also be travel for conferences and all-staff gatherings. 

Compensation: The salary range for this position starts at $90,000 per annum and will be commensurate with experience. 

To Apply: Please send a cover letter and resume in English to hrprtrainingofficer@inclusiv.org. Applications will be reviewed on a rolling basis. 

About Inclusiv Inclusiv is an equal opportunity employer that works with member credit unions that serve ethnically, economically, and geographically diverse markets and communities. 

We value our diverse staff and membership and seek to maintain that tradition of diversity in all of our recruitment efforts. It is the policy of Inclusiv to provide equal opportunity in all aspects of employment to all employees or applicants for employment without discrimination on the basis of regard to sex, race, color, religion, age, ancestry, national origin, disability, marital status, sexual orientation, gender identity, veteran status and any additional categories protected by applicable federal, state or local laws.

Systems Administrator

Inclusiv is the largest network of Community Development Credit Unions (CDCUs) with a mission to promote financial inclusion in low-income communities across the country.  Through our network of more than 500 community-based lenders, Inclusiv reaches more than 20 million consumers with limited incomes and residing in historically redlined communities. 

Inclusiv is seeking a Systems Administrator who will work within Inclusiv’s Operations team to ensure that our key technology platforms/systems, including Salesforce, run smoothly and efficiently, and are widely used to support and substantiate the goals of the organization. Reporting directly to the Vice President of Systems Operations & Improvement, this role involves managing and optimizing system environments, providing training and support to end-users, and ensuring data integrity and security. 

With the organization undergoing growth that requires us to vastly expand the organization’s use of Salesforce and create and maintain new systems that will facilitate new work, this role is a vital part of ensuring that the organization creates and continuously improves systems that meet the evolving needs of the internal and external stakeholders. In addition to Salesforce, the organization uses application such as MS365, Zoom, Zendesk and Monday. The work of the Systems Administrator will be split 50/50 between Salesforce and other applications. 

The ideal candidate should live in the greater New York City area and be able to work on-site in the New York City office in compliance with Inclusiv’s hybrid work schedule (2 days in-office, 3 days remote). 

Responsibilities

• Understand and connect company strategy into Salesforce use cases and capabilities.
• Understand future user and organization needs and sync with salesforce development roadmap.
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from underlying true needs.
• Create and manage Salesforce reports and dashboards that provide actionable insights to stakeholders and help users track key performance indicators related to the organization’s strategic goals.
• Work with Inclusiv’s Research & Data teams to facilitate the creation of compelling data visualizations that potentially bring together data from multiple systems.
• Resolve basic user issues promptly and effectively; serve as a primary point of contact between Inclusiv and our managed IT support provider (MSP).
• Maintain and customize Salesforce and other systems applications; stay updated on releases and new features.
• Create and maintain human-centered user experience.
• Create and manage workflows, process builders, and custom objects.
• Provide ongoing support and training to users for the applications/systems/platforms Inclusiv uses.
• Manage end-user device inventory including device lifecycle management.
• Implement and maintain access and security settings, such as user profiles, permission sets, and sharing rules.
• Be primary point of contact for cybersecurity issues and communicate those to staff, as needed.
• Develop and maintain SOPs for systems, user documentation, and training materials.
• Ensure data integrity and data security within the platform.
• Perform regular data audits and cleanup activities.
• Manage data imports, exports, and updates.
• Create and maintain reports and dashboards to support business needs.
• Integrate Salesforce with other business applications.
• Manage and troubleshoot third-party app integrations.
• Identify and implement opportunities for automation in Salesforce and other systems.
• Recommend and implement best practices for system and process improvement.
• Plan and implement system upgrades to take advantage of new features and capabilities
• Evaluate and recommend the adoption new systems that can help the organization streamline operations and achieve strategic goals.
• Work with and manage systems development vendors, as needed.
• Perform other duties, as needed.

Qualifications:

• Commitment to Inclusiv’s mission to help low- and moderate-income people and communities achieve financial independence
• Bachelor’s degree in computer science, information technology, business administration, or a related field.
• 3-5 years of experience as a System Administrator or similar role.
• 2+ years of experience as a Salesforce Administrator with a strong understanding of the Salesforce platform, including Sales Cloud, Service Cloud and Marketing Cloud.
• Experience with Salesforce APIs.
• Administrative experience with MS365 applications, Monday.com, Zoom, Zendesk, or similar applications.
• Proficient in data management and data integrity practices.
• Creative and analytical thinker with strong problem-solving skills and attention to details.
• Excellent communications skills, both written and verbal, with the ability to effectively relate technical concepts to non-technical audiences.
• Ability to successfully adapt, operate, achieve and exceed goals in a fast-paced environment where needs can change quickly.

Preferred Qualifications:

• Salesforce Administrator certification.
• Salesforce Lightning and Non-Profit Success Package experience.
• Experience with data migration processes and tools.
• Experience using systems integration tools.

Location: Inclusiv has offices in New York City, Atlanta, and San Juan. This role is located in New York City and is a hybrid role with two days per week in the office and three days per week working remotely. Salary: The salary range for this position starts at $90,000 annually.  We will consider a higher salary for candidates with more experience.  Additionally, we offer a comprehensive benefits package, including healthcare coverage, retirement plans, opportunities for professional development, discretionary time off and much more. 

To Apply: Please send a cover letter, resume and salary requirements to hrsystemadmin@inclusiv.org.  Resumes will be reviewed on a rolling basis until the position is filled. Inclusiv is an equal opportunity employer that works with member credit unions which serve ethnically, economically, and geographically diverse markets and communities. We value our diverse staff and membership and seek to maintain that tradition of diversity in all of our recruitment efforts. It is the policy of Inclusiv to provide equal opportunity in all aspects of employment to all employees or applicants for employment without discrimination on the basis of regard to sex, race, color, religion, age, ancestry, national origin, disability, marital status, sexual orientation, gender identity, veteran status and any additional categories protected by applicable federal, state or local laws.

Staff Accountant 

Inclusiv is the largest network of Community Development Credit Unions (CDCUs) with a mission to promote financial inclusion in low-income communities across the country. Through our network of more than 500 community-based lenders, Inclusiv reaches more than 20 million consumers with limited incomes and residing in historically redlined communities. 

Inclusiv has been selected to receive and manage the deployment of capacity building grants through the Environmental Protection Agency (EPA) Clean Communities Investment Accelerator (CCIA), a program of the EPA’s Greenhouse Gas Reduction Fund (GGRF). Inclusiv intends to deliver capital to credit unions that lend in low-income and disadvantaged communities (as defined by Justice40) to reduce carbon emissions, build healthier communities, create jobs in a greening economy and improve the financial security of consumers, households and small business. 

Based in NYC, we are a dynamic growth-oriented organization with a commitment to diversity, equity, inclusion and belonging in our network, governance, and workplace for fifty years. 

Inclusiv is seeking a Staff Accountant who will work within Inclusiv’s Fiscal team to help build a strong and sustainable organization. The Staff Accountant will be a key member of the Fiscal team. Reporting to the Controller, the Staff Accountant is responsible for managing the accuracy and timely processing of accounting services for both internal and external clients.

Responsibilities 

General Account Postings and Processing

• Daily processing of all cash receipts and accounts payable and receivable, data entry, filing, record retention, and other fiscal tasks as required. 
• Cost center coding of revenue and expense entries.
• Bank reconciliations and other general ledger account reconciliations monthly. 
• Responsible for posting and management of monthly general journal entries. 
• Maintain source journals & other fiscal records in accordance with generally accepted accounting principles. 
• Responsible for tracking contracts, payments, and related consultant contract payments. 

• Assist Fiscal team with annual audit preparation, execution of account confirmations and audit support schedules as needed.

   

Essential Experience, Skills and Attributes 

• Bachelor’s or Associate's Degree in Accounting or equivalent required 
• Demonstrated knowledge of US Generally Accepted Accounting Principles • Minimum 2 years accounting or bookkeeping experience, 
• Demonstrated ability to work as part of a team within mission-driven work environment 
• Strong communication skills, both verbal and written • Excellent computer skills, proficiency in Excel required 
• Proficiency in cost accounting software preferred, particularly Fund EZ 
• Articulate, professional demeanor with strong self-confidence and initiative 
• High level of personal organization and flexibility
• Ability to work independently with strong problem –solving and project management skill 
• Work experience with non-profit organizations or lending institutions preferred

To Apply 

Please send resume and cover letter to Hraccounting@inclusiv.org. Applications will be reviewed on a rolling basis until the position is filled. 

Location and Compensation 

Inclusiv has offices in New York City, Atlanta, and San Juan. This role is located in New York City and is a hybrid role with two days per week in the office and three days per week working remotely. 

The salary starts at $85,000 depending on experience. 

Inclusiv is an equal opportunity employer that works with member credit unions that serve ethnically, economically, and geographically diverse markets and communities. We value our diverse staff and membership and seek to maintain that tradition of diversity in all of our recruitment efforts. It is the policy of Inclusiv to provide equal opportunity in all aspects of employment to all employees or applicants for employment without discrimination on the basis of regard to sex, race, color, religion, age, ancestry, national origin, disability, marital status, sexual orientation, gender identity, veteran status and any additional categories protected by applicable federal, state or local laws.

Communications Director, CCIA Strategy 

Inclusiv is the largest network of Community Development Credit Unions (CDCUs) with a mission to promote financial inclusion in low-income communities across the country. Through our network of more than 500 community-based lenders, Inclusiv reaches more than 20 million consumers with limited incomes and residing in historically redlined communities. 

Inclusiv has been selected to receive and manage the deployment of capacity building grants through the Environmental Protection Agency (EPA) Clean Communities Investment Accelerator (CCIA), a program of the EPA’s Greenhouse Gas Reduction Fund (GGRF). Inclusiv intends to deliver capital to credit unions that lend in low-income and disadvantaged communities (as defined by Justice40) to reduce carbon emissions, build healthier communities, create jobs in a greening economy and improve the financial security of consumers, households and small business. 

Through this exciting period of growth, Inclusiv is hiring a Communications Director to lead our clean energy workstream, to oversee and execute communications strategy for our CCIA program. This role requires a highly skilled professional with experience in clean energy communications and in developing non-profit communications strategy, and engaging and cultivating stakeholders among the media, a diverse practitioner field, and social impact investors. They will have the ability to supervise the management of major projects to successful, on-budget completion and oversee a wide-ranging portfolio of work in a fast-paced environment. 

The Communications Director will be a key member of our Policy and Communications team, reporting to the Vice President of Communications. The Director of Communications should be prepared to roll up their sleeves and do hands-on work, when needed, in addition to managing the team and directing strategy.

Responsibilities 

• Lead the development and execution of the communications strategy for Inclusiv’s forthcoming Clean Communities Investment Accelerator (CCIA) program and manage inquiries related to Inclusiv’s part in the very high-profile Greenhouse Gas Reduction Fund program in collaboration with Inclusiv’s VP of Communications and our main subject matter experts in the organization. 
• Prepare and coach team members for media engagements other communications needs focused on the CCIA program and ensure CCIA marketing and outreach staff on other teams follow Communication’s strategy and branding guidelines when developing campaigns and collateral. 
• Create and edit content for Inclusiv’s website, social media channels and email outreach, including regular newsletters and press releases. Use metrics to monitor and cultivate constructive engagement across all platforms. 
• Build relationships with media, our diverse membership, social impact investors and other partners to raise Inclusiv’s profile and influence the national conversation on financial inclusion, closing the racial wealth gap through homeownership and small business development, and affordable financing that creates access to clean energy and resilience to climate disasters. 
• Write, edit and place thought leadership pieces and communicate our clean energy impact. • Help support Inclusiv’s external affairs strategy set by the Senior Management Team. This will include both managing the development of CCIA materials and talking points for senior leaders’ external engagements and representing Inclusiv when needed. 
• Ensure all administrative work needed for effective communications is completed to a high standard by the team. 
• Promote a culture of continuous learning and professional growth, including by developing and tracking analytics and impact metrics as well as giving and receiving thoughtful feedback and coaching staff.

Essential Experience, Skills and Attributes 

The successful candidate is well-versed in energy, climate, social, and economic justice issues and has demonstrated their commitment to Inclusiv’s mission and the cooperative movement. Inclusiv works in collaborative, matrixed teams and the Vice President of Communications should enjoy cross-team collaboration and be adept at building both internal and external relationships. They must work well in geographically distributed, cross-functional teams and have a strong sense of how to effectively balance entrepreneurial drive with collaborative work. This role has significant potential for growth and offers many opportunities to contribute to the success of our growing, high-impact organization.

• Commitment to Inclusiv’s mission to help low- and moderate-income people and communities achieve financial independence. 
• A Bachelor’s degree is required; at least 8 years of professional communications experience is needed, including a minimum of four years in the nonprofit field. 
• Experience managing communications strategies with an equity lens. 
• Ability to create messaging for a diverse range of audiences and communicate complex topics in a creative and digestible way. 
• Enthusiasm for leading and coaching effective communications teams. 
• Ability to write, edit and place thought leadership pieces that communicate our impact. • Experience with InDesign, MailChimp, major social media platforms/Hootsuite, and Drupal (Drupal training is available for candidates with WordPress experience). 
• Authorized to work in the US.

Preferred Qualifications 

• Experience working in the CDFI sector and/or with credit unions. 
• Fluency in English and Spanish and/or experience managing bilingual communications to support current bilingual communications. 
• Experience with video production or managing external video production teams. 
• Experience managing communication surrounding grants and/or fundraising

To Apply 

Please send resume, cover letter, and two examples of communications work products, including one writing sample on a substantive issue developed for a non-profit and one multi-strategy campaign example to hrcommsdir@inclusiv.org. Applications will be reviewed on a rolling basis until the position is filled. 

Location and Compensation 

Inclusiv has offices in New York City, Atlanta, and San Juan. This role is located in New York City and is a hybrid role with two days per week in the office and three days per week working remotely. Exceptional candidates within commuting distance of Atlanta or San Juan are also encouraged to apply. Occasional travel will be required for conferences, site visits, and all-staff gatherings. 

The salary starts at $120,000, depending on experience. 

Inclusiv is an equal opportunity employer that works with member credit unions that serve ethnically, economically, and geographically diverse markets and communities. We value our diverse staff and membership and seek to maintain that tradition of diversity in all of our recruitment efforts. It is the policy of Inclusiv to provide equal opportunity in all aspects of employment to all employees or applicants for employment without discrimination on the basis of regard to sex, race, color, religion, age, ancestry, national origin, disability, marital status, sexual orientation, gender identity, veteran status and any additional categories protected by applicable federal, state or local laws.

Program Associate: Puerto Rico & USVI Green Lending Initiatives 

Inclusiv is the largest network of Community Development Credit Unions (CDCUs) with a mission to promote financial inclusion in low-income communities across the country. Through our network of more than 500 community-based lenders, Inclusiv reaches more than 20 million consumers with limited incomes and residing in historically redlined communities. 

Inclusiv has been selected to receive and manage the deployment of capacity building grants through the Environmental Protection Agency (EPA) Clean Communities Investment Accelerator (CCIA), a program of the EPA’s Greenhouse Gas Reduction Fund (GGRF). Inclusiv intends to deliver capital to credit unions that lend in low-income and disadvantaged communities (as defined by Justice40) to reduce carbon emissions, build healthier communities, create jobs in a greening economy and improve the financial security of consumers, households and small business. 

Inclusiv is seeking a passionate and dynamic Program Associate for Puerto Rico and USVI Green Lending Initiatives. This role will support Inclusiv’s efforts to engage, recruit, and assist cooperativas and credit unions interested in applying to the Clean Communities Investment Accelerator Program (CCIA). This transformative program will provide grants to credit unions over 4-5 years to develop and scale clean energy projects aimed at reducing carbon emissions, with a commitment to directing 100% of resources toward low-income and disadvantaged communities (LIDACs) that are often overlooked in the transition to a greener economy. 

This position is ideal for a fully bilingual professional experienced in organizational engagement and network-building. The Program Associate will be based within Inclusiv's Puerto Rico and USVI Network department, working closely with the Inclusiv Network CCIA Outreach Department, and the Center for Resiliency and Clean Energy to promote credit union green lending initiatives and recruit participants for green lending grants.

Position Overview: 

The Program Associate will support Inclusiv’s CCIA program by assisting with outreach and engagement efforts specifically tailored to cooperativas and credit unions in Puerto Rico and the USVI. This role will help build relationships with credit unions, organizations, public officials, federal and state entities, and other organizations engaged in green initiatives across Puerto Rico and the USVI, encouraging their participation in green lending initiatives and supporting sustainable community development. The Program Associate will report to the Vice President, Puerto Rico and USVI Network, within the Network department and will work cross-departmentally to ensure the success of program goals within Puerto Rico and the USVI.

Key Responsibilities: 

Credit Union Engagement and Outreach Support 

• Support the development and execution of strategies for engaging Puerto Rico and USVI cooperativas and credit unions in Inclusiv’s CCIA program. •
• Collaborate with the marketing and communications team to create resources and materials (e.g., bilingual presentations, website content, outreach materials) that educate credit unions and cooperativas in the region the CCIA program. 
• Manage relationship tracking in Inclusiv’s CRM platform, with a specific focus on engagement with cooperativas and credit unions in the region. 
• Help coordinate Inclusiv events and sessions in Puerto Rico and the USVI, assisting in logistical planning and representing Inclusiv at local events and regional credit union gatherings.

Application Support and Pipeline Management 

• Assist in developing materials and resources tailored to the needs of cooperativas and credit unions in the region interested in the CCIA program. 
• Work with the Center for Resiliency and Clean Energy to guide cooperativas and credit unions in the region through the application process, providing culturally relevant support to address unique regional challenges. 
• Monitor the application pipeline for cooperativas and credit unions in the region, ensuring their progress and offering tailored assistance as needed. 
• Support logistical and operational aspects of the application process, specifically catering to applicants in the region and their community-based needs.

Collaboration and Program Support 

• Work collaboratively with internal teams to align CCIA program goals and objectives with the needs of communities in the region. 
• Build and maintain relationships with external partners, stakeholders, and local organizations in Puerto Rico and the USVI to strengthen Inclusiv’s support network and foster green lending initiatives.
• Perform additional administrative tasks as needed to support program efficiency and ensure regional objectives are met.

Qualifications: 

• Strong commitment to Inclusiv’s mission of supporting low- and moderate-income communities to achieve financial independence. 
• Bachelor’s degree required. 
• 2-4 years of experience in organizational engagement, federal grant support, financial institution support, or a similar role, with specific experience in or familiarity with Puerto Rico and USVI economic and community development challenges.
  • Knowledge of or experience in credit union operations in the region, green lending initiatives, or federal grant-related processes is a plus. 
  • Familiarity with CRM software (e.g., Salesforce) or similar platforms for tracking and managing engagement. 
• Strong project management, organizational, and communication skills with the ability to collaborate effectively within diverse teams. 
• Fully bilingual in Spanish and English, with proficiency in both written and verbal communications.
• Willingness to travel up to 30% within Puerto Rico and the USVI occasionally to the U.S. mainland as required.

To Apply: 

Please send resume, cover letter, resume and salary requirements to hrprgmassc@inclusiv.org. Resumes will be reviewed on a rolling basis until the position is filled. 

Location: 

This role is located in our San Juan Office and is a hybrid role with two days per week in the office and three days per week working remotely. Occasional travel will be required for conferences, site visits, and all-staff gatherings. Position requires 35% travel within Puerto Rico and USVI. 

Salary: 

The salary range for this position starts at $65,000 annually. We will consider a higher salary for candidates with more experience. We offer a comprehensive benefits package, including healthcare coverage, retirement plans, opportunities for professional development, discretionary time off and much more. 

Inclusiv is an equal opportunity employer that works with member credit unions that serve ethnically, economically, and geographically diverse markets and communities. We value our diverse staff and membership and seek to maintain that tradition of diversity in all of our recruitment efforts. It is the policy of Inclusiv to provide equal opportunity in all aspects of employment to all employees or applicants for employment without discrimination on the basis of regard to sex, race, color, religion, age, ancestry, national origin, disability, marital status, sexual orientation, gender identity, veteran status and any additional categories protected by applicable federal, state or local laws.

Program Officer, Credit Union Success Team

Inclusiv is the largest network of Community Development Credit Unions (CDCUs) with a mission to promote financial inclusion in low-income communities across the country. Through our network of more than 500 community-based lenders, Inclusiv reaches more than 20 million consumers with limited incomes and residing in historically redlined communities. 

Inclusiv is responsible for the management of the Environmental Protection Agency (EPA) Clean Communities Investment Accelerator (CCIA) program, supporting credit union lenders to spark and scale emission-reducing clean energy projects. 

Inclusiv is hiring Program Officers to support the development and execution of the transformational CCIA program, which will direct more than $1.68 billion in grants to between 100-400 credit unions, over 4-5 years. These grants will be used to build and scale clean energy projects that will reduce carbon emissions while equitably targeting 100% of all resources toward low-income and disadvantaged communities (LIDACs) that would otherwise be left behind in a greening economy. 

This role will work directly with Inclusiv’s CCIA Grantee Success Team to support credit unions who receive grant funding from Inclusiv. The Program Officer will guide credit unions through a comprehensive and often complex grant program. They also play a critical role in facilitating communication between credit union grantees and Inclusiv’s CCIA technical assistance team, ensuring alignment between the needs of both parties. This position requires an individual with excellent skills in relationship-building and project management, a commitment to developing a deep understanding of CCIA program requirements, and a passion for supporting community-focused financial institutions. 

During the Program Officer’s first year their role will be to support credit unions who receive CCIA funding as well as help set-up the reporting and communications infrastructure that will support successful deployment of CCIA grant dollars.

Responsibilities 

Pre-Award Support and Guidance 

• Conduct initial reviews of draft applications to ensure completeness, clarity, and alignment with funding guidelines before submission.

Post Award Support and Compliance 

• Become the main point of contact for credit unions going through Inclusiv’s CCIA contracting and onboarding process. 
• Help the CCIA Grantee Success Team develop onboarding curriculum, including creating different training modules, resources and templates.
• Maintain accurate records of communications, applications, and outcomes for the portfolio of applicants. 
• Assist in preparing reports and updates for internal stakeholders, summarizing key contracting and onboarding activities.

Essential Experience, Skills and Attributes 

• Bachelor’s degree in a related field (e.g., business, or finance) or equivalent work experience in nonprofit management, community development.
• Commitment to Inclusiv’s mission to help low- and moderate-income people and communities achieve financial independence. 
• Experience in relationship management ideally in a community-focused or financial institution setting.
• Highly organized and able to meet deadlines · Understanding of the credit union system and/or community development finance preferred.
• Excellent interpersonal and communication skills, with the ability to build trust and rapport with diverse stakeholders. 
• Strong problem-solving abilities and a keen attention to detail. 
• Experience with grantmaking process strongly preferred. 
• Ability to work independently and as part of a collaborative team. 
• Excellent computer skills, proficiency in Excel required 
• High level of personal organization and flexibility
• Authorized to work in the US

To Apply 

Please send a resume and cover letter to hrgrantsofficer@inclusiv.org. Applications will be reviewed on a rolling basis until the position is filled. Location and Compensation Inclusiv has offices in New York City, Atlanta, and San Juan. This role is located in New York City and is a hybrid role with two days per week in the office and three days per week working remotely. 

The salary starts at $80,000 depending on experience. 

Inclusiv is an equal opportunity employer that works with member credit unions that serve ethnically, economically, and geographically diverse markets and communities. We value our diverse staff and membership and seek to maintain that tradition of diversity in all of our recruitment efforts. It is the policy of Inclusiv to provide equal opportunity in all aspects of employment to all employees or applicants for employment without discrimination on the basis of regard to sex, race, color, religion, age, ancestry, national origin, disability, marital status, sexual orientation, gender identity, veteran status and any additional categories protected by applicable federal, state or local laws.

Position Summary: 

Manage and deliver regulatory advocacy on behalf of the Credit Union Association of New Mexico (Association) and deliver Association and CU Services LLC (LLC) compliance solutions to Association member credit unions. Build and foster relationships that support an overall effective advocacy strategy, focusing on regulatory and government agencies with examination oversight and impact on regulations affecting credit unions, as well as member credit union executives, particularly risk management staff and compliance officers. Respond to member credit union compliance Q & A. Present and write/co-write up-to-date information related to state and federal regulatory agencies, risk management expectations, and compliance offerings for Association website, publications, annual member impact report, email to member credit unions and social media posts.

Major Duties and Responsibilities: 

• Build and foster relationships that support all of the Association's advocacy and risk management efforts. 
• Assist the regulatory advocacy efforts of the Association as directed and support the advocacy work of the Governmental Affairs Committee
  •  Strategize, assess, develop and actively engage with various stakeholders (state and federal agencies, America's Credit Unions, NM Governmental Affairs Committee) to support effective regulatory advocacy on behalf of all credit unions, with an emphasis on Association member credit unions. 
  • Support and actively engage with all advocacy events including but not limited to: NM GAC Conference & Legislative Reception, America's Credit Unions GAC & NM Reception, state and federal Hike the Hill events, and other advocacy events that may be beneficial.
• Manage and deliver Association and LLC solutions related to risk management and compliance by becoming and remaining current on all regulatory examination, risk management, and compliance expectations. 
  • Present and write/co-write up-to-date information related to regulatory examination expectations, risk management and compliance for Association website, publications, annual member impact report, email to member credit unions and social media posts. 
  • Assist and support member credit unions with compliance audit/review offerings, compliance Q & A, InfoSight, CU RecoveryPro, and CU PolicyPro.
  • Develop, deliver, and mange high-caliber meaningful compliance training throughout New Mexico, in both in-person and virtual formats. Assist with Association special projects/events and perform other related duties as necessary and assigned.

 Knowledge and Skills: 

Experience: Minimum of 2 years of similar or related experience, including lending or deposit operations (within the credit union movement preferred) 

Education: New Mexico Licensed attorney, Juris Doctor Law Degree, B.A. in Business or a related field, or compliance specific certifications (ie. CAMS, BSACS, NCBSA, CPSAP, CUCE,NCCO, CUCO, or similar) 

Interpersonal Skills: The ability to understand complex regulations and integrate them into credit union operations, as well as the ability to work cooperatively with others is a material part of the job, requiring a significant level of diplomacy and trust. Obtaining cooperation (internally and externally) is also important. 

Other Skills: Leadership skills with the ability to collaborate; superior analytical, writing/editing and verbal communication skills, including public speaking; proficient understanding of financial institution operations and compliance (preferably credit unions); organizational skills with the ability to prioritize and complete many multi-faceted, complex projects; ability to meet budget expectations/goals 

NOTE: The list of essential functions is not exhaustive. It may be supplemented as necessary from time to time. 

*Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

APPLY HERE

Lower East Side People’s Federal Credit Union 

Chief Marketing Officer 

Reports to: President/CEO Requirements: Bachelor’s Degree required. 10+ years related experience in communications, outreach, marketing and/or business development, with at least 5 years in a leadership role. A financial services background is preferred. 

Qualifications: Strong track record leading credit union marketing, community engagement and communication. Candidates should have strong public speaking, writing, web and ad design, strong analytical, organizational and interpersonal skills. Spanish fluency is strongly preferred. Must have familiarity with social media strategy and content creation as well as a demonstrate ability to work effectively within a team. Experience with or knowledge of Community Development Credit Unions (CDCUs), Community Development Financial Institutions (CDFIs), or other cooperatives is also a plus.

Employment Status: Exempt, Full Time Salary Range: $90,000 - $120,000 with a generous benefits package 

Location: This hybrid position will primarily work from LESPFCU’s main branch at 37 Avenue B in New York City but will regularly travel between branches.

Employment Status: Exempt, Full Time 

Salary Range: $90,000 - $120,000 with a generous benefits package 

Location: This hybrid position will primarily work from LESPFCU’s main branch at 37 Avenue B in New York City but will regularly travel between branches.

Marketing, Public Relations and Business Development 

• Design and implement a 1-3 year marketing plan for membership growth and greater utilization of LESPFCU’s products and services by new and current members, with an emphasis on business development. 
• Develop and monitor the credit union’s annual marketing budget and strategic marketing plan to strengthen brand equity and deepen community relations. 
• Research and analyze the LESPFCU market (membership and community) and work with staff to determine and implement appropriate products, services and programs to service that market. 
• Measure and report on campaign and promotion results for member growth, profitability and satisfaction. 
• Recommend new services and changes in existing services to meet the financial needs of members. • Develop relationships with local media, community information outlets and other venues to advertise the programs and services of LESPFCU. 
• Develop and maintain relationships with community partners, local businesses, non-profits and organizations to meet their financial needs and those of their constituents. 
• Prepare and disseminate LESPFCU marketing and outreach materials, including LESPFCU’s monthly member statement inserts, bimonthly e- newsletters, and press packets. 
• Maintain LESPFCU’s website with updated information on products, services, rates and contacts. 
• Manage LESPFCU’s Annual Report project (layout, design, translations, etc.). 
• Maintain database of our community partners, media resources, local elected officials, community businesses, vendors, and other pertinent directory information. 
• Ensure translation of all marketing materials. 
• Create press releases as needed to disseminate information on innovative programs and partnerships to a national audience, in order to demonstrate to a broad range of socially responsible investors the impact of LESPFCU. 
• Develop, apply, and evaluate policies and procedures for the department. 
• As requested by the CEO, represent LESPFCU at roundtables and conferences on a city, state and national level.

Community Engagement 

• Develop and maintain relationships with business and non-profit organizations, as well as elected officials and public agencies, to identify opportunities for LESPFCU’s growth and resource development through various means including correspondence and meeting attendance. 
• Develop and deepen partnerships with LESPFCU’s Selected Partner Groups to recruit new members, engage existing members, and advance LESPFCU’s mission of financial inclusion. 
• Participate in community fairs, carnivals, block parties and other outdoor activities that provide LESPFCU the opportunity to display and represent the organization, its products and services.

Resource Development 

• Work with senior management to identify member needs. 
• Perform research as needed with regard to our current products and services as well as proposed products and services. 
• Centralize tracking of key impact data points and develop monthly/quarterly impact reports. 
• Prepare borrower profiles and stories that demonstrate the impact the credit union has had on the lives of members and the community.

Event Organizing 

• Coordinate our yearly annual meeting. 
• Supervise the development of LESPFCU’s events and programs to maximize community involvement, raise resources and recognize key supporters of LESPFCU. 
• Help coordinate and organize community financial literacy workshops with the Financial Advisor.

Other 

• Submit Board reports on a monthly basis that reflect progress in the above categories. 
• Perform all other duties assigned by management for the smooth and efficient operation of the credit union.

To Apply: Email your resume and cover letter to hr@lespfcu.org with “Chief Marketing Officer” in the subject line.